Custom Teamwear – How Ordering Works & FAQs
How ordering works
- Tell us what your club needs. Let us know which garments you are interested in, your club colours, branding and approximate quantities.
- We build your teamwear range. Design work is included, and we will work with you on colours, garment choices, badge placement and sponsor branding.
- Confirm sizes, quantities and artwork. Before production, you will approve the final design and order details.
- Pay for the order. Custom teamwear orders are paid in full before production begins.
- Your order goes into production. Our current lead time is typically around 4–6 weeks from final approval and payment, although this can vary depending on production schedules.
- Delivery. Once your order is complete, we will arrange delivery and keep you updated.
Frequently asked questions
What is the minimum order?
For a first order, the current minimum is 15 of each clothing item. Repeat orders can usually be placed from 10 of the same item. Because repeat orders still have a minimum quantity, we recommend ordering a few spare garments where possible.
What is included in the price?
Design work is included within the teamwear price. Your club badge and one front sponsor logo are also included as part of the garment branding. There is a one-off £20 setup fee for a new club badge and a one-off £15 setup fee for a new front sponsor logo.
How much does extra personalisation cost?
- Player name: £4 per garment
- Squad number: £3.50 per garment
- Name + number: £7 per garment
- Initials: £3 per garment
- Additional sponsor position: £4 per garment, per position
If an additional sponsor uses new artwork, a one-off £15 setup fee applies for that new sponsor logo.
How much are the logo setup fees?
A new club badge has a one-off £20 setup fee and a new front sponsor logo has a one-off £15 setup fee. If both are new, the total initial branding setup fee is £35. Once the same artwork has been set up, we do not normally charge the setup fee again on repeat orders unless the artwork changes.
When do we pay?
Teamwear orders are paid in full before production begins. Production starts once the final artwork, sizes, quantities and payment have all been confirmed.
How long does teamwear take?
Our current lead time is typically around 4–6 weeks from final artwork approval and payment. This may change during busy periods, so if you need kit for a particular date, please tell us when you enquire.
Can we place repeat orders?
Yes. Repeat orders are available, with a current minimum of 10 of the same clothing item. We recommend including a few spare pieces in the original order where possible, especially for common sizes.
Do you offer sizing samples?
We do not currently offer a postal sizing sample service. Please check our Custom Teamwear Size Guide before confirming your order. If you are ordering with us in person, you may be able to view sizing before the order is placed.
What happens if an item does not fit?
Because custom teamwear is made specifically for your club, we cannot normally accept returns or exchanges simply because an incorrect size was selected, provided we supplied the size that was ordered. Please check all sizes carefully before approving the order. If an item is faulty, not as described, or we have supplied something different from the approved order, contact us and we will put it right. This does not affect your statutory rights.
Can we change an order after approval?
Please check all sizes, quantities, names, numbers, logos and artwork carefully before final approval. Once an order has entered production, changes or cancellations may no longer be possible.
Do we need final artwork before enquiring?
No. Send us the best-quality versions of your club badge and sponsor logos that you have, and we will work through the design and artwork requirements with you.
How do we get started?
Head to the Custom Teamwear collection, choose the garments you are interested in and send us an enquiry with your club details.